UMANG (Unified Mobile Application for New-age Governance) is a digital platform developed by the Ministry of Electronics and Information Technology (MeitY) and the National e-Governance Division (NeGD) to provide citizens with seamless access to over 1000 e-government services from central, state, and local government bodies.

Here’s a step-by-step guide on how to register and use the UMANG app effectively.

1. Downloading and installing UMANG

To access UMANG services, you must first download and install the application on your smartphone.

  • For Android users: Open Google Play Store, search for UMANG, and install the app.
  • For iOS users: Open Apple App Store, search for UMANG, and install the app.
  • For website users: Visit www.umang.gov.in to access services online.

2. Registering and logging in

You can register on UMANG either through the website or the mobile app.

On the UMANG Website:

  1. Visit www.umang.gov.in.
  2. Click on Login/Register in the upper right corner.
  3. Enter your mobile number and verify the OTP sent to your phone.
  4. Registration is now complete, and you can access UMANG services.

On the UMANG mobile app:

  1. Open the UMANG app and click on Login/Signup.
  2. A pop-up will ask if you wish to share location data for personalized services.
  3. Enter your mobile number, agree to the terms & conditions, and click Submit.
  4. Enter the OTP received on your phone, and you’re successfully registered.

3. Exploring government services on UMANG

UMANG offers a vast range of services across various government departments, including:

  • EPFO Services: Check your Provident Fund (PF) balance, apply for PF claims, and track applications.
  • LPG Services: Book gas cylinders, request refills, manage subsidies, and surrender connections.
  • Income Tax Payments: Pay taxes via Challan 280, track tax applications, and check status.
  • Passport Seva: Track passport applications, locate centers, and check appointment availability.
  • Pension Services: Apply for pensions and check retirement benefits.
  • CBSE Services: Check exam results, including Class 10/12, CTET, NET, and JEE.
  • Crop Insurance: Calculate insurance premiums and coverage amounts for crops.
  • Driving License & Vehicle Services: Access Parivahan Sewa to check vehicle and driving license details.

4. Using a service on UMANG

To check EPF balance:

  1. Open UMANG and go to EPFO Services.
  2. Select Employee Centric and enter your UAN number.
  3. Enter the OTP received on your registered mobile number to log in.
  4. View PF balance and other account details.

Making Income Tax Payments via UMANG

UMANG allows users to pay income tax online using Challan 280.

Steps to Pay Income Tax:

  1. Open UMANG and select Pay Income Tax.
  2. Choose between:
    • Challan 280 (for new tax payments).
    • Track Challan (to check past tax payments).
  3. Fill in required details such as PAN number, tax type, assessment year, and bank details.
  4. Click Submit, review the challan, and proceed to the bank’s internet banking portal to complete the payment.
  5. Upon completion, you will receive a Challan Serial Number, Challan Tender Date, and BSR Code for future reference.

5. Tracking requests and checking application status

To track your application status:

  • Log in to UMANG and select the relevant service.
  • Look for "Track Application Status" or "View Status".
  • Enter your application number or reference ID to check progress.

6. Customer support for UMANG

For assistance, users can reach UMANG’s customer support via:

  • Toll-free helpline: 10505  
  • Support within the app through chat and FAQs

(Disclaimer: This guide is for informational purposes only. If you experience technical issues or require official assistance, please visit www.umang.gov.in or contact UMANG customer support.)