Microsoft is encouraging users to interact with their laptops through voice as it rolls out new artificial intelligence (AI) features for Windows 11 while phasing out support for Windows 10.

End of Windows 10 Support

This week, Microsoft officially ended free security support for Windows 10, an operating system launched a decade ago. Despite this, millions worldwide continue to use Windows 10, especially those with older devices that cannot upgrade to Windows 11. Consumer advocates have urged Microsoft to extend support for these devices, warning against the security risks of running unsupported systems. Microsoft offers paid extended security updates through October 2026, with some users qualifying for free extended support via cloud synchronisation.

New AI Features in Windows 11

To persuade users to upgrade, Microsoft unveiled new Windows 11 features deeply integrating its AI chatbot, Copilot. Among these is a voice mode, allowing users to say "Hey, Copilot" to initiate conversations with their computer, eliminating the need to type or use a touchpad. This feature aims to revolutionise PC interaction, similar to how the mouse and keyboard transformed computing.

Copilot Vision — AI-Driven Screen Assistance

Windows 11 users will also access Copilot Vision, an AI feature that analyses and provides real-time feedback on on-screen content such as documents, videos, and games. This capability enhances productivity and user experience by enabling AI-assisted actions directly within the operating system.

Transition Challenges and Environmental Concerns

While emphasising AI, Microsoft’s announcements did not focus on challenges faced by users of unsupported Windows 10 devices. Experts warn that continuing to use outdated computers creates cybersecurity vulnerabilities, while disposing of old devices contributes to growing electronic waste. Advocacy groups urge users to recycle devices responsibly rather than sending them to landfills.

AI as the Future of PC Interaction

Yusuf Mehdi, Microsoft’s Executive Vice President, highlighted that voice interaction with PCs will fundamentally change the user experience, comparing it to the initial adaptation to the mouse. Microsoft positions Windows 11, especially its 25H2 update released in October 2025, as a platform that leads the AI revolution with features like Copilot+, improved File Explorer with AI editing tools, and enhanced security protections.

Competitive Landscape and Privacy Considerations

Microsoft’s AI enhancements in Windows 11 put it in direct competition with Apple, Google, and AI startups such as OpenAI and Anthropic. The company continues to expand its AI toolkit while addressing privacy, clarifying that new features do not replace its controversial Recall screen-tracking tool that enables Copilot to have a "photographic memory" of user activity.

With inputs from AP