Texas: Southwest Airlines recently announced a change in its seating policy for plus-size passengers, effective January 27, 2026, sparking protests and widespread debate. Under the revised policy, passengers who “encroach upon the neighbouring seat” will be required to purchase an additional ticket in advance. Unlike the previous policy, which allowed passengers to pay for an extra seat in advance with a potential refund or request an additional seat at the airport without extra cost, the new rule requires advance purchase of the second seat, with refundable conditions only if certain criteria are met.

The airline will no longer guarantee refunds for second seats on sold-out flights. Additionally, Southwest plans to move from its open seating arrangement to assigned seating and has introduced fees for checked baggage, changes seen as aligning with other major airlines.

Advocacy groups and passengers have reacted strongly against the policy. Tigress Osborn, Executive Director of the National Association Advance Fat Acceptance, described the changes as “devastating” and lamented the loss of Southwest’s status as a beacon of inclusive travel for plus-size individuals fearing harassment.

Social media has been a hotbed of divided opinions, with some defending the policy as fair, arguing that those who require more space should pay for it, and others criticising it as discriminatory. Consumer advocates have called for more thoughtful and respectful policies accommodating passengers of all sizes, including clearer communication, airport assistance, priority boarding, and appropriate facilities.

Southwest Airlines has stated it is updating policies in preparation for upcoming changes, but has not responded in detail to criticisms.