Kolkata: In a major step towards digitalisation, the West Bengal government has launched a new digital ticketing service for state-run buses in Kolkata through the 'Yatri Sathi' mobile app.

Transport Minister Snehasis Chakraborty announced that the service is initially available on 12 routes, including those connecting to the airport, with plans for future expansion.

The app allows commuters to select their route, make payments via UPI, and receive a ticket with a QR code. The bus conductor will then authenticate the ticket using a device, ensuring a smooth, cashless transaction for passengers.

Minister Chakraborty highlighted the convenience of this system, saying, "The introduction of digital ticketing through Yatri Sathi is a game-changer for public transport in Kolkata."

He added that the move simplifies payments, encourages digital adoption, and contributes to the city's smart mobility transformation.

Transport Secretary Saumitra Mohan also praised the initiative, stating that Kolkata is now joining a select group of Indian cities leveraging technology to improve public transport efficiency.

"This collaboration with Yatri Sathi marks a pivotal step in Kolkata's journey toward becoming a truly smart city," he said.

The 'Yatri Sathi' app, developed by the West Bengal government's IT & ITeS department, is already widely used for ride-hailing, with over 70,000 taxi drivers on its platform.

In addition to bus ticketing, it also provides digital ticketing services for popular landmarks in Kolkata, such as the Alipore Zoo.

PTI