New Delhi: The Northern Railways and the Delhi Rail Division have announced special crowd management measures at New Delhi and Anand Vihar railway stations from now until November 7, in light of the upcoming festive season.
This decision follows a stampede at Mumbai's Bandra railway station, where at least 10 people were injured as crowds rushed to board a train to Gorakhpur for the Diwali and Chhath puja festivals.
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"In anticipation of high passenger volumes during the upcoming Diwali and Chhath festivals, the Delhi Division of Northern Railway has implemented special crowd management and control measures at New Delhi Railway Station (NDLS) and Anand Vihar... (till) 07.11.2024," a release issued by the Northern Railways said.
"A designated holding area has been set up in NDLS (Ajmeri Gate side) and Anand Vihar railway station circulating area, equipped with additional ticket counters, Automatic Ticket Vending Machines, Enquiry Counters, 'May I Help You' desk, catering services, drinking water, and mobile toilets to enhance passenger convenience," it said.
To manage the expected surge in passengers during this busy time, the Delhi Division has taken steps to enhance safety and control at the stations. The sale of platform tickets has been suspended throughout the festive season.
More steps for crowd control
Certain trains, including the Bihar Sampark Kranti, Sampoorna Kranti, Vaishali Express, and Purshottam Express, have been moved to specific platforms to help manage crowds better.
A statement from Northern Railways confirmed that direct access from the Delhi metro skywalk to the foot overbridge will be temporarily closed during this period, in a further effort to reduce congestion.
Passengers are advised to arrive at least one hour before their train’s departure to avoid last-minute rush and ensure a smoother boarding experience.
"Follow the signage at the Ajmeri Gate side circulating area. Assistance is available at the 'May I Help You' counters or from railway staff stationed throughout the area to help facilitate a comfortable journey," the release said.
"We request passengers to adhere to these temporary measures and thank them for their cooperation," it said.
Agency
Published: 28 Oct 2024, 09:24 am IST
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