New Delhi: In a heartfelt move to prioritise the emotional well-being of its workforce, Air India has partnered with mental health platform Amaha to offer free and confidential mental health services to all employees and their dependents. This initiative comes under the airline’s Wellness.AI programme and is especially significant in the aftermath of the tragic Air India Flight AI171 crash, which deeply affected the airline’s crew, pilots, and their families.

Since the accident, many employees, particularly with operational roles such as pilots and cabin crew, have reported high levels of stress, anxiety, and emotional exhaustion. Recognising the toll the tragedy has taken, Air India’s management is now taking steps to provide accessible and professional mental health support.

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Through this partnership, Air India employees and up to three of their dependents will have access to Amaha’s mental health app, which includes one-on-one therapy sessions, psychiatry consultations, and over 600 clinically designed self-care tools. These tools range from mood tracking and journaling to goal-setting features and an AI-powered chatbot to offer immediate assistance.

According to a communication sent to staff, employees can register on the app, choose from qualified therapists, schedule therapy or psychiatry sessions, and even track their mental health progress. The platform is available for on-demand use, allowing crew members and their families to access help whenever they need it, at home or on duty.

Currently, access to the app is being rolled out internally within Air India. Pilots, cabin crew, and their families can gain access through internal communication shared by the airline’s HR or crew management teams. Once logged in, users can immediately begin using the self-care tools or schedule private sessions with mental health experts.

This compassionate step by Air India not only reflects its growing commitment to employee wellbeing but also underlines a key truth in aviation: safety in the skies begins with caring for those who make flying possible.