
Coca-Cola is facing growing backlash over a viral video that showed the company’s custom soda machines rejecting the name 'Jesus' while allowing other religious figures' names. This incident has stirred outrage among some Christian consumers, sparking calls for a boycott of the beverage giant.
The Issue
Controversy erupted when Facebook user Antwoine Hill posted a video from a Coca-Cola store, demonstrating how the machine allowed names like 'Allah' and 'Satan' but blocked 'Jesus', returning an error message that read, 'Sadly, we cannot automatically allow this text on the can!' Hill's post quickly went viral, garnering hundreds of comments, with many users vowing to stop purchasing Coca-Cola products.
The video spread to social media platforms like X, where Christians were seen calling a boycott of the brand and its products. An X user wrote, "Coca Cola won't let you personalize a can with 'Jesus' ...but allows Satan and Allah. Why do they discriminate against Christianity?"
What Coca-Cola Has To Say
As the controversy gained traction, a fact-check revealed that the issue might not be as clear-cut as it seemed. Coca-Cola's custom can machines did reject the name 'Jesus', but the same restrictions applied to other religious figures. An X user pointed out that the images of cans featuring phrases like 'Allah loves you' had visible "pending approval" watermarks, suggesting that no religious term was automatically approved.
Coca-Cola's website clarifies that names and phrases might be rejected for various reasons, including potential offensiveness or trademark conflicts. Religious figures, political names, and certain countries may fall under this restriction. The company explained that adding a last name or additional phrase could result in approval: "Names and phrases may not be approved if they are trademarked, political in nature, names of countries, celebrities, religious figures, as well as anything that could be considered offensive for other reasons. Oftentimes, a name might be accepted if you add a last name to the submission."
Despite claims that Coca-Cola was singling out Christianity, the company appears to apply restrictions across multiple religious terms. This fact was corroborated by a community note on X, which stated, "Contrary to what the tweet claims, 'Allah loves you' was not 'allowed' but 'pending approval'." The incident seems to stem from technical parameters built into the customization system, rather than targeted discrimination.
While calls for a boycott continue to trend, it appears the issue may be more about misunderstanding the automated filtering system in Coca-Cola’s custom can machines. Many online users have since defended the company, noting that similar phrases for other religious figures were also rejected.
Published: 26 Sept 2024, 10:01 am IST
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