The Income Tax Department on Saturday asked taxpayers to ignore certain emails sent as part of its Advance Tax e-Campaign for Assessment Year 2026-27 after discovering that some messages carried incorrect information about “significant transactions.”

In a clarification posted on X, the department said several taxpayers had reported inaccuracies in the automated emails sent under the campaign. The department said it is now working with its service provider to identify and correct the issue.

According to the department, the emails were intended only as facilitative reminders to help taxpayers review their financial information and assess whether they need to pay advance tax.

However, some of the communications reportedly listed transaction details that were inaccurate, prompting confusion among recipients.

“Certain taxpayers have received emails containing inaccurate details regarding ‘significant transactions’. The department regrets the inconvenience caused,” the tax authority said in its clarification.

To avoid confusion, the department has asked taxpayers to ignore the earlier emails related to the Advance Tax e-Campaign for AY 2026-27 until the issue is resolved.

Instead, taxpayers have been advised to verify their financial information directly through the e-Campaign tab on the Compliance Portal available on the official income tax e-filing website.

Officials emphasised that the campaign messages were not notices or enforcement actions, but were designed to encourage voluntary compliance by reminding taxpayers to review high-value transactions that could trigger advance tax liability.

Advance tax applies to individuals and businesses whose estimated tax liability exceeds ₹10,000 in a financial year. It must be paid in instalments during the year rather than at the time of filing returns.

The department also thanked taxpayers who flagged the discrepancies and said their feedback helped bring the issue to notice quickly.

“We appreciate taxpayers’ cooperation while the issue is being resolved,” the department added, assuring that steps are being taken to fix the technical problem with the communications.

The clarification comes as the tax department increasingly relies on data analytics and automated alerts to track high-value financial transactions and nudge taxpayers toward timely compliance.

Until corrected messages are issued, taxpayers have been advised to rely on the official compliance portal to check any transaction details linked to their accounts.