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The Aadhaar-based online service started by the Motor Vehicle Department to make the online applications secure is being tampered with by a group of officers and intermediaries. Seven services, including vehicle ownership, were linked to Aadhaar starting from December 24. The old method included producing documents and copies of the application, even after submitting the online application.
The new method rules out this redundancy as it makes just the online application enough. But even after a month and a half, this system has not been put to use efficiently. The Aadhaar-based online applications on the Vahan site are cluttering up in various offices. Since the Vahan applications do not have priority, the officers can sanction the ones in the order they prefer. The applications that come in through intermediaries will be considered faster, whereas others will be declined or probably go to the bottom of the pile of files.
After making the driving licence services online, the priority of applications was made mandatory. The lack of this feature in the Vahan applications is helping the intermediaries and the officers provide favours for them. The Transport Commissionerate has not been able to rectify the issues in the software and application procedure even two years after changing to Vahan and Sarathi completely.
Online applications can prove to be tricky. Even half-filled forms are accepted, only to be rejected by the offices later on. There are no security measures to verify the Aadhaar details of the vehicle owner. There is no centralised system to know the status of the applications. The MVD is submitting the records of only Sarathi and not Vahan applications for inspection of the efficiency of online services of various departments by the authorities.