Mumbai: Air India has begun disbursing interim compensation of ₹25 lakh to the families of the deceased and survivor in the Boeing 787-8 crash that occurred in Ahmedabad on June 12.

To support affected families, Air India has deployed a team of trained psychologists and medical professionals in Ahmedabad. The support team includes medical personnel, nurses, and a pharmacist to offer trauma counselling and address health-related needs that may arise.

“The interim compensation began being released from 20 June, with three families having received payments so far, and the remaining claims being processed," Air India said.

The airline had on June 14 announced that it will provide an interim compensation of ₹25 lakh or approximately GBP 21,500 to the families of each of the deceased and survivor of the airline's Boeing 787-8 plane crash in Ahmedabad to help address immediate financial needs.

This is in addition to the compensation of ₹1 crore announced by the parent company, Tata Sons.

Air India said a centralised helpdesk, active since June 15, has been assisting families in processing claims for the interim compensation.

This single-window system ensures faster documentation and helps initiate compensation procedures promptly, it stated.

Air India said it has also been reaching out to those who were injured and the families of those who lost their lives on the ground to initiate the compensation process for them.

The families are also being assisted, including during DNA identification, the airline said, adding that when the mortal remains are released by the hospital, at least one caregiver accompanies each family to facilitate the transportation as well as funerals, while ensuring the dignity and utmost respect for the deceased and their loved ones.

Families are also being provided other comprehensive financial assistance during this difficult time, covering travel, accommodation, medical and funeral expenses, with additional needs addressed promptly, Air India added.

PTI