Guwahati: Air India Express on Thursday announced the cancellation of its Guwahati–Hyderabad flight (IX 2884), hours after Indian cricketer Mohammed Siraj publicly criticised the airline over a prolonged delay and poor communication.

The airline, responding under Siraj’s post on X, said the flight had to be cancelled due to “unforeseen operational reasons”.

“We regret to inform you that the flight has been cancelled due to unforeseen operational reasons. Our team at the airport is actively assisting all guests with the necessary arrangements. We understand how difficult this situation is, and we truly appreciate your patience and understanding. Please be assured that our team will continue to keep you updated and extend all possible support,” Air India Express wrote.

Siraj had earlier expressed his frustration over the delay in departure, stating that the airline failed to provide timely updates. The flight was initially scheduled to take off at 7.25 pm on Wednesday.

“Air India flight no IX 2884 from Guwahati to Hyderabad was supposed to take off at 7.25, however, there has been no communication from the airline and after repeatedly following up, they have just delayed the flight with no proper reasoning. This has been really frustrating and this is the basic ask by every passenger,” he posted on X.

“Flight delayed by 4 hours and still no update has left us stranded. Worst airline experience. I really would not advise anyone to take this flight if they can't take a stand,” he added.