WhatsApp clarifies username reservations; says feature is optional, protected and not searchable

WhatsApp has clarified key details about its upcoming Username feature, saying it will be optional, protected against impersonation and not searchable, amid concerns raised by the Indian government over online fraud and identity misuse.

Meta-owned WhatsApp has issued a detailed clarification on its upcoming Username feature after questions emerged over privacy, security and impersonation risks. The feature, which will roll out later in 2026, will allow users to connect without sharing their phone numbers, particularly in group chats and conversations with new contacts.

The company stressed that the feature is still under development and has not yet been enabled for messaging.

Usernames will be optional

WhatsApp said creating a username will not be mandatory. Users can continue using the platform exactly as they do today without choosing a username.

The company also confirmed that users will be able to change their usernames later, provided the new username is available.

Usernames will not be searchable

One of the biggest concerns surrounding the feature was whether strangers could search for users using their usernames. WhatsApp said usernames will not function like social media handles and cannot be searched on the platform.

It added that, similar to phone numbers, users will need to know the exact username to contact someone. The company believes this will reduce the chances of random messages and unwanted contact.

New 'Username Key' adds extra protection

WhatsApp is also introducing a Username Key, an optional security layer that requires another user to know both the username and the unique key before initiating contact.

According to the company, users can reset the key whenever they want, preventing further contact through previously shared details.

Reserved usernames to prevent impersonation

To reduce identity fraud, WhatsApp said several usernames have already been reserved.

These include usernames linked to existing Facebook and Instagram accounts, as well as those associated with public figures, celebrities, government organisations and Meta Verified accounts. Such usernames can only be claimed by their legitimate owners.

If a preferred username has already been taken, WhatsApp will suggest alternative options using its username generator.

Safeguards against scams

WhatsApp said users will receive additional safety information when they receive a message from someone using a username for the first time.

This includes the sender's country, whether the account is new and existing safety options such as block and report tools.

The company also said it continuously monitors reports, blocks and suspicious behaviour to identify impersonation attempts and scam activity.

The clarification comes after the Centre directed WhatsApp not to roll out the feature until consultations with the government are completed.

The government has expressed concerns that usernames could make phishing, impersonation, digital arrest scams and financial fraud easier if sufficient safeguards are not in place.

In response, WhatsApp reiterated that phone numbers will still be required to create and use an account, while the Username feature remains optional and will be introduced gradually later this year.