Only Aadhaar-linked phone numbers will receive OTPs to access e-District services

Thiruvananthapuram: Starting December 1, a new security system will be introduced for accessing services on the e-District portal of the State IT Mission. The One-Time Password (OTP), which is required for various activities such as account creation, login, and password reset, will now be sent only to mobile numbers linked with Aadhaar.

Why the change?

Previously, users would receive the OTP on the phone number they provided when creating their e-District account. However, to prevent misuse of the system, the government has decided to send the OTP exclusively to numbers that are linked to Aadhaar. This change aims to enhance security and prevent fraud.

How does it affect you?

For those using the e-District portal, the new system means that the mobile number you registered with must now be linked to your Aadhaar. OTP is required for creating a user account, logging in, registering a new account, correcting existing registration details, recovering a username, resetting a password, and more. If you haven't linked your mobile number to Aadhaar yet, you can continue to access e-District services once you complete the linking process.

What can you do on e-District portal?

The e-District portal allows citizens to access a wide range of government services without having to visit government offices. Through this platform, users can avail services from the Revenue Department, Forest Department, nature camp reservations, and even pay various government bills. So far, more than 12 crore applications have been processed through the portal.

Updating your information

If you already have an account on the e-District portal, you can simply log in and update your mobile number to the one linked with your Aadhaar. This update will ensure uninterrupted access to the services offered.