How cybercriminals fake IVR scam works | VIDEO

Cybercriminals are increasingly using fake IVR calls to impersonate banks, government agencies, and service providers, deceiving people into sharing confidential banking information. Unlike traditional phone scams, these automated systems create a false sense of legitimacy, making it easier for fraudsters to manipulate victims.

How fake IVR scams work

Scammers program IVR systems to mimic genuine bank or service provider calls, instructing users to enter OTPs, CVVs, or account details. Once victims follow these prompts, fraudsters gain access to their financial accounts.

Government and cybersecurity measures

Authorities are cracking down on IVR scams through legal action and AI-driven fraud detection systems.

In India, fraudulent IVR calls fall under the IT Act, 2000, and telecom regulators like TRAI are actively monitoring and blocking scam numbers.

How to stay safe from IVR scams

•  Never share OTPs, CVVs, or PINs over a call—banks never request such details via IVR.
•  Verify the caller by reaching out to your bank through its official helpline.
•  Report suspicious calls on cybercrime portals to help authorities track fraudsters.
• Use call-blocking apps and enable multi-factor authentication for added security.

As cybercriminals evolve their tactics, awareness and caution remain the strongest defence. Stay alert, protect your data, and report suspicious calls immediately.