How to file RTI online

The Right to Information (RTI) Act, 2005, ensures that citizens receive timely and accurate responses to their requests for information from the government. It promotes transparency and accountability in public administration by empowering people to access essential details on various governmental matters.

As part of this initiative, the Department of Personnel and Training under the Ministry of Personnel, Public Grievances, and Pensions has developed an RTI Portal Gateway. This platform enables citizens to conveniently search for information, including details about Public Information Officers (PIOs), First Appellate Authorities.

Steps to apply

1. Go to the  official RTI portal: https://rtionline.gov.in.
2. Click on the submit request option to submit an RTI application.
3. The 'Guidelines for use of RTI ONLINE PORTAL' screen will appear after selecting the submit request option. This screen contains various guidelines for using the RTI online portal. Click on the checkbox and then press the submit button.
4. After that, the screen for the Online RTI Request Form will appear. Choose the ministry or department for which the applicant wants to file an RTI from the Select Ministry/Department/Apex Body dropdown.
5. The applicant will receive SMS alerts when he/she provides a mobile number. 
6. If a citizen belongs to the BPL category, he/she has to select the option 'Yes' in the 'Is the applicant below the poverty line?' field and has to upload a BPL card certificate in the supporting document field.
7. If a citizen belongs to the Non-BPL category, he has to select the option 'No' in the 'Is the applicant below the poverty line?' field.
8. On submission of the application, a unique registration number would be issued, which may be referred to by the applicant for any references in the future.
9. After filling in all the details in the form, click on the 'make payment' option.
10. Now select the payment mode (internet banking, ATM-cum-debit card, or credit card) and click on ‘Pay’.
11. Finally, the applicant will get an email and SMS alert on the submission of the application.

Note: No RTI fee is required to be paid by any citizen who is below the poverty line as per RTI Rules, 2012 and a non-BPL category citizen has to make a payment of Rs 10 as prescribed in the RTI rule.