Zerodha outage: India's largest brokerage down, users report frozen stock prices

New Delhi: India’s largest retail brokerage, Zerodha, experienced a technical glitch on the morning of September 3, 2025, which left many users unable to see updated stock prices and portfolio values on the Kite mobile app. The issue sparked widespread complaints on social media, with traders reporting frozen watchlists, delayed price feeds, and difficulties squaring off positions during volatile market hours.

At around 9:50 AM IST, Zerodha acknowledged the problem on its official X (formerly Twitter) handle, advising users to access the Kite web platform via mobile browsers for uninterrupted service. The brokerage confirmed that order placement was not affected despite the app disruption..

Multiple users described the Nifty index value showing as zero or “nil” on their app screens, causing concern, as real-time data is critical for intraday trading and position management. Reports indicated over 8,000 complaints on outage tracking platforms within the first hour.

By late morning, Zerodha stated the technical fault had been resolved and full functionality restored across its mobile and web platforms. The company encouraged users still facing issues to log out and back in or clear the app cache to resolve lingering problems.

Although a segment of users continued to face problems with delayed price feeds and app instability.