Validity of AI Express tickets booked prior to pandemic extended till Dec 31, 2021
Dubai: The passengers, who booked flight tickets prior to the cancellation of flight services due to COVID outbreak, can travel with the same tickets till December 31, 2021, informed Air India Express authorities.
This facility will be available for those journeys which were scheduled between March 31 and October 31, 2020 and cancelled. The validity of the tickets will remain unchanged till December 31, 2021. However, the passengers should book again and take the flight within this period.
The passengers can change the date of journey, flight, route and booking code only once during this period. If they book tickets for a lower rate than the one booked first, they will not get a refund for the remaining amount and will not be allowed a special class.
If the ticket rate for the same class increases, the remaining amount will be charged from the passenger. If the rate in other classes increases, the amount equal to the difference will be charged. Also, if the route is changed, the ticket fare will be modified according to the current ticket rate.