Representative image | Photo: Mathrubhumi
Thiruvananthapuram: Minister Antony Raju and Transport Commissioner S Sreejith had given an assurance when they assumed office that an online system would be set up at road transport offices to eliminate corruption. However, these assurances have not been fulfilled yet.
Officials are not keen on fixing even minor glitches in the software.
Lapses on the officials’ side
A customer-friendly online system will help to eliminate corruption in the Motor Vehicle Department offices. The development of the online system, which began in 2018, is yet to be completed. The constant failure of the system is leading to bribery. The ‘Vahan’ software that went down two months ago is yet to be fixed.
Aadhaar-based applications, which make sure that the applicant does not have to be present in person, have been completely dismantled. As the auto inward in the software is not working, the applications will not reach the office network.
Those who come to the office in person are sent back saying they did not receive the application. If the auto inward systems function properly, the number of applications that have not been considered will be clear.
The declaration obtained from vehicle owners helps the officials identify the agents. The bribe rates are based on the size of the vehicles and their prices.
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