Malappuram: The Malappuram RTO office mints gold, earning around Rs 250 crore every year, yet struggles with its shameful state of infrastructure. The physical infrastructure is in shambles with a dilapidated building, dusty cramped rooms and unorganised and unsystematic facilities which does not provide space to securely keep the documents relating to the vehicles being registered here.


No one could have more trust in jute than here at the RTO office as the official documents are ‘safely’ packed into sacks and polythene tied with threads and stacked up till the roof in a cramped little room. Not surprising if it takes more than at least two months to fish out any document from among these. When the room filled up, the sacks and polythene sprawled onto the veranda. The employees of the office work in the dusty atmosphere risking their life as snakes and other dangerous visitors have appeared before from the ancient piles of unmoved documents.


At least 500 people visit this office every day. The learners test that begins early in the morning sees at least hundred people turning up. Basic infrastructure like washrooms for women are conspicuous by their absence. People who throng the office in large numbers to register their cars have to stand in the sun and the rain to get their work done. The ten-minutes counter at the office has been the sole reprieve from the tormenting lack of amenities.

While affluence car-lovers are filling the coffers with money, the office is reeling under the disproportionate lack of facilities and infrastructure. M P Ajithkumar, district head of the Motor Vehicle’s Department told Mathrubhumi that repeated requests from their office has gone unheeded. It was in October that a request for the construction of a new building was last forwarded to the higher ups and has not received a reply so far.