Online fraud gang loots lakhs from KSEB customers

Representational Image: Mathrubhumi

Thiruvananthapuram: Kerala Cyber Police reported an online fraud over KSEB bill payment. A North India based fraudster group is involved in sending fake messages to the customers of Kerala State Electricity Board (KSEB) by threatening to cut off their power connection, claimed the police.

The fraudsters also threaten the customers if they did not pay the electricity bill online, their power connection will be cut off. Those who follow the directions of these fraudsters to pay the bill online ended up losing money from their bank account.

The scammers call the customers impersonating KSEB officials and also send messages through social media. Cyber police had received many similar complaints within a week.

Many of the complainants have allegedly lost over Rs 10 lakhs by online fraud. DySP Shyam Lal said that the public should be more vigilant over sharing the bank account details.

The money has been swindled by asking the customers to save a customer care number to pay the bill and also by urging them to install several applications. Most of the complaints reveal that the frauds collect one-time passwords (OTP) after making the customers download fake applications. The applications breach the customer’s privacy and loot the bank account details from the phone. These applications include TeamViewer Remote Control, AirDroid File and Remote Control, Screen Share Remote Assistant, TeamViewer Quicksupport, AirMirror Remote Control, AnyDesk Remote Desktop Software, TeamViewer Host and RemoDroid. Police informed that the customers should not install such applications or give OTP numbers to anyone, especially strangers.

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