KSRTC will no longer stop long-distance high-speed buses on passengers' request

Our Correspondent

The action was taken following the complaints filed by people travelling long distances.

Representational image | Photo: Mathrubhumi

Alappuzha: KSRTC has revised the order stating that long-distance high-speed buses conducting services during the night must be stopped at places requested by the passengers. The action was taken following the complaints filed by people travelling long distances.

Earlier, KSRTC had issued an order allowing women, differently-abled and senior citizen passengers to stop the bus at places as per their request from 8 pm to 6 am. This irked the long-distance travellers as people mounting off the bus continuously disrupted their journey.

In the complaint, they said that the travel time of long-distance multi-axle AC, super deluxe and super express buses will increase if the order is implemented.

According to the new order, long-distance express buses other than superfast buses will no longer have to stop as per the passenger’s demand. The new order also states that boards should be placed on buses to convey this information. The conductors must also inform passengers about this rule before departure. This is to avoid disputes in the middle of the bus service.

People travelling for short distances will find themselves in a pickle as the majority of buses after 8 pm are long-distance buses.

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