PTI file photo
Kochi: Kochi Metro passenger numbers has crossed the five crore mark since its inception in 2017. The total number of passengers who have used the service has reached 5.12 crore, a KMRL official said.
On average, 40,000 to 50,000 passengers made use of the facility in these years. It was above 65,000 before the pandemic time. The Kochi Metro was closed for more than 160 days in 2020 and more than 50 days in 2021 due to the pandemic-induced lockdowns.
It never regained the old footfall post-lockdown. In 2020, the average number of customers fell to 18,361. It showed a slight improvement in 2021 with an average of 26,043 daily commuters post the second lockdown.
The Metro, notorious for making running losses, has lately introduced several sops for passengers. Some passengers are demanding a reduction in the rates. In 2020-21, the metro marked a loss of Rs 334.41 crores, according to its annual report. It was Rs 310.82 crores in 2019-20. However, there is an increase in the income of the metro rail. In 2020-21, it generated Rs 167.46 crores compared to Rs 134.95 crores in 2019-20.