COVID-19: Lack of safety measures in ATM, POS centers a cause of concern
Thiruvananthapuram: ATM and PoS machines in the state are not responding to the health department’s ‘break the chain’ initiative. Hand wash facilities are available in most banks in the state, however, ATM counters do not have sanitizers in them. In most shops and petrol pumps, money transaction is done through PoS (Point of Sales). There should be facility for customers to sanitize their hands after using these two machines.
State level Bankers Committee had urged banks to make sure of security arrangements in the wake of coronavirus spread. Banks have also been urged to display awareness instructions in the building. But no directive has been issued in connection with arrangements in ATM centres. Certain banks have kept sanitisers in their ATM centres attached to their banks.
State government have stopped the use of biometric system in ration shops in the state. Ration is distributed via E-PoS machines. The customer is recognised through the OTP message that is sent to the customer.
Reserve Bank mandates security arrangement
Reserve bank has directed strict security arrangements in every banks and that digital transaction should be encouraged. Along with following the instructions of health department, banks have been urged to study the economic impact of the pandemic. A special team has to be deployed for this, says RBI.