Representative Image / Illustration: NN Sajeevan
Thiruvananthapuram: Online services at 309 Kerala panchayats will be disrupted on three days of next month, that is April 1, 2, and 3.
The services in those panchayats in which Integrated Local Governance Management System (ILGM) are deployed will be affected as annual update and audit of the facility is happening.
Citizen service portal will not function until April 3. On April 1, 2 the applications will not be accepted through front office. Similarly, on April 1 and 2, there will not be any transactions.
Those applying for birth and death certificates on the non-operational days will face the challenge of disruption.
Meanwhile, contrary to state government announcement that new software will be deployed for dealing with online services, the local self-government department (LSGD) maintains that existing ILGM, which is complicated according to the employees, will be expanded to other panchayats too.
The plan is to expand ILGM to 632 panchayats. In this regard the LSGD has intimated that services will be disrupted for few days. The announcement on deploying of new software comes at a time when server capacity issues and other drawbacks are affecting online services.
Not just that, bizarrely, panchayat secretaries have been directed to give a certificate to deputy directors mentioning that panchayats without ILGM mechanism will not have civil registration until April 3. In those panchayats too citizen portal will not function until April 3.