Huge demand for telemedicine service in Kerala; 70,000 patients utilise facility
Kannur: Over 70,000 people sought treatment through the state government’s free teleconsultation service ‘E-Sanjeevani’ till date. The service was launched in June and the number of patients who utilise the facility increases gradually.
‘E-Sanjeevani’ offers service of 960 doctors including specialty doctors. The patients can also use the prescription downloaded after online consultation for purchasing medicines and get follow up treatment from government hospitals.
Doctors spend 6.49 minutes for examining one patient. Also the time of waiting could be reduced to 4.33 minutes, said ‘E-Sanjeevani’ nodal officer Dr Divya.
As more people are likely to depend on teleconsultation due to COVID crisis, the health department has directed to utilise the COVID clinics arranged in the ‘E-Sanjeevani’ platform.
As teleconsultation system was proved successful, more specialty OPs were launched in the state. More institutions will be included in this in the coming days.
The OPs in MCC Thalassery, RCC Thiruvananthapuram, Cochin Cancer Centre, IMHANS Kozhikode, Indian Institute of Diabetes Thiruvananthapuram are available through ‘E-Sanjeevani’.
Field-level health workers are appointed for motivating more people to use the teleconsultation. They are trying to connect about 10,000 primary health centres with the system.
How to use teleconsultation facility
- Login on the website esanjeevaniopd.in/kerala
- Give details including phone number and receive OTP.
- Once the OTP is entered, patient ID and token number will be issued.
- Visit the site again and login with the token number and mobile number.
- Enter the patient queue and consult the doctor using ‘call now’ button.
- Download the prescription.
The service is available in general medicine from 8 am t 8 pm every day and in specialty OP on Tuesday and Thursday from 2 pm to 4 pm.